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Frequently Asked Questions

Shipping and applicable sales taxes are normally charged on all product orders.

We use the standard ground to ship all orders. Expedited shipping is available.

You can check your order status online using the tracking number provided.

You have two payment options: Visa, Master Card, American Express, or Paypal.

Once you press “Submit,” your order begins processing and cannot be changed or cancelled. When you receive your order, you may return the order based upon our return policy.

POTravelGear is required to charge applicable state and local sales tax on orders shipped to states where we have a physical presence.

When going through the checkout process, enter code any promo or discount and the discount will automatically be applied to your purchase.

Any refunds issued will be for the purchase price of the returned item(s), including any applicable taxes. Shipping and handling charges are non-refundable. Any rebates associated with the returned products will be voided. For refunds on products paid for by credit card or debit card, a refund will be issued to the credit / debit card used for the original purchase.

POTravelGear Merchandising & Wholesale Return Policy

POTravelGear values our relationship with you. We want you to be completely satisfied with your purchase. If for any reason you wish to return a product purchased through our wholesale company, you may do so under the following policy, which applies to all returns, refunds and exchanges.

Product Returns
Any product may be returned within 15 days of purchase, provided that it is in unused, like-new condition. To return a product, call our Customer Service Center at (510) 569-7969, ext. 1019. Be sure to have your order number handy. We will issue you a Return Authorization Number, which must be clearly marked on the outside of all packaging.

All returned products must be returned in the original packaging, including all items originally packaged with the product including original documentation. Products must be well packed in order to protect against loss or damage.

Defective Products

Defective products can only be returned in exchange for the exact same product or—at the sole discretion of POTravelGear—the purchase price can be refunded to the original method of payment used on the order. For defective products, a return authorization may only be granted within 15 days of the date your product left the warehouse regardless of when you actually took delivery of the product.

Once your return is processed, and is verified to meet the basic criteria above and to be defective, your replacement order will be sent to fulfillment. How quickly your replacement product ships after that depends on product availability.

POTravelGear in its sole and absolute discretion shall be the sole determiner of whether a product is in fact defective.

Shipping
Returned products must be shipped to our Distribution Center at:

RDG Concessions Merchandising and Wholesale
Attn: Returns
2104 Adams Avenue
San Leandro, CA 94577 USA

We will pay for shipping ONLY if the product is being returned due to an error in processing or shipping, or if the product is defective. Otherwise, you are responsible for paying the shipping charges for any items returned or exchanged.

When shipping products back to us, forward to POTravelGear a copy and retain a copy of the tracking number from the shipping carrier for your records, so that all parties can track the shipment. Email tracking information to us at contact@rdgconcessions.com. Products returned more than ten (10) days from the shipping date will not be refunded or returned to you. We recommend that you insure the shipment against loss or damage.

Restocking Fee
A restocking fee of 15% will be charged for all products returned.

Damaged Items and Shortages
Please report any damaged or missing items within seven (7) days of delivery by calling our Customer Service Center from 9AM to 5 PM Pacific Standard Time, Monday to Friday (excluding holidays).

Refunds
Any refunds issued will be for the purchase price of the returned item(s), including any applicable taxes. Shipping and handling charges are non-refundable. Any rebates associated with the returned products will be voided.

For refunds on products paid for by credit card or debit card, a refund will be issued to the credit / debit card used for the original purchase.

Non-Returnable Items
Clearance items and items sold at a discounted price are sold “AS IS” – no refunds, no returns on these items.

Undeliverable Merchandise
You are responsible for all transportation and shipping fees on orders that are refused, returned to sender or undeliverable by our carrier.

Questions
If you have any questions regarding our policies, please call our Customer Service Center at (510) 569-7959 ext. 1019.
Effective Date of Policy: July 1, 2015

PRIVACY POLICY

POTravelGear respects the privacy of our customers and has developed this Privacy Policy to demonstrate our commitment to protecting your privacy. This Privacy Policy is intended to describe for you, as an individual who uses the POTravelGear website or who otherwise provides us with information through phone, mobile application, fax, mail, or who otherwise provides us with information through various means, the information we collect, how that information may be used, with whom it may be shared, and your choices about such uses and disclosures.

We encourage you to read this Privacy Policy carefully when using our Services or otherwise transacting business with us. By using our Services or otherwise doing business with us, you are accepting the practices described in this Privacy Policy. If you have any questions about our privacy practices, please refer to the end of this Privacy Policy for information on how to contact us.

Information we collect about you

In General, We may collect information that can identify you (“personal information”) such as your name, phone number, mailing address and e-mail address as well as other information that does not identify you. When you provide personal information through our website, the information may be sent to servers located in the United States and other countries around the world.

  • Information you provide.We may collect and store any personal information you enter on our website or provide to us by phone or in some other manner. This includes identifying information, such as your name, address, e-mail address, and telephone number, and, if you transact business with us, financial information such as your payment method (valid credit card number, type, expiration date, or other financial information), in addition to transactional data that we may retain. We also may request information about your interests and activities, your gender and age, your opinion about products and services we offer, and other demographic information.
  • Information from other sources.We may also periodically obtain both personal and non-personal information about you from other business partners, contractors, and other third parties and add it to our account information or other information we have collected. Examples of information that we may receive include: updated delivery and address information, purchase history, and additional demographic information.
  • Information about others.

Use of cookies and other technologies to collect information. We use various technologies to collect information from your computer or device and about your activities on our website.

  • Information collected automatically.We automatically collect information from your browser when you use our website. This information may include your IP address, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us (see “Cookies” below), and the referring website address.
  • When you use our website, we may assign your computer or device one or more cookies, to facilitate access to our site and to personalize your online experience. Through the use of a cookie, we also may automatically collect information about your online activity on our website such as the web pages you visit, the links you click, and the searches you conduct on our website. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, please note that you may not be able to sign in or use some of the interactive features offered on our website.
  • Other technologies.We may use standard Internet technology, such as web beacons and other similar technologies, to track your use of our website. We also may include web beacons and other similar technologies in promotional or other e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer users of our website to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.

First Party Opt-Out Menu Confirmation Language
Conversant will provide a link that will opt-out users from targeted ads, and lead the user to an opt out menu with the following language:

How we use the information we collect

In general, we may use information that we collect about you to:

  • deliver the products and services that you have requested;
  • manage your account and provide you with customer support;
  • perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others;
  • communicate with you by e-mail, postal mail, telephone and/or mobile devices about products or services that may be of interest to you
  • develop and display content and advertising tailored to your interests on our website;
  • verify your eligibility and deliver prizes in connection with contests and sweepstakes;
  • enforce our Terms of Useand other terms and conditions;
  • manage our business; and
  • perform functions as otherwise described to you at the time of collection.

Financial information. We may use financial information or payment method to process payment for any purchases made on our website, or by phone, fax, or mail, to enroll you in the discount, rebate, and other programs in which you elect to participate, to pre-qualify you for credit card and other offers that you might find of interest, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business.

Job applicants. If you submit personal information to us when applying for a position with our company, the information will be used solely in connection with considering and acting upon your application. We may retain your personal information for a period of time, but only for the purpose of considering your application for current or future available positions.

With whom we share your information

We want you to understand when and with whom we may share personal or other information we have collected about you or your activities on our website or while using our website.

Personal information. We do not share your personal information with others except as indicated below or when we inform you and give you an opportunity to opt out of having your personal information shared. We may share personal information with:

  • Authorized service providers. We may share your personal information with our authorized service providers that perform certain services on our behalf. These services may include fulfilling orders, processing credit card payments, delivering packages, providing customer service and marketing assistance, performing business and sales analysis, supporting our website’s functionality, and supporting contests, sweepstakes, surveys and other features offered through our website, catalogs, by phone or mail. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.
  • Business partners. When you make purchases or engage in promotions offered through our website, catalogs, or through our other services, we may share personal information with the businesses with which we partner to offer you those products, services, promotions, contests and/or sweepstakes. When you elect to engage in a particular merchant’s offer or program, you authorize us to provide your e-mail address and other information to that merchant.
  • Direct mail partners. From time to time we may share our postal mailing list with selected providers of goods and services that may be of interest to you. If you prefer not to receive mailings from these providers, you can notify us at any time by contacting us by telephone, 1-510-569-7969; e-mail: support@rdgconcessions.com; or by writing us at RDG Concessions LLC, Attn: Customer Service, 2104 Adams Ave, San Leandro, CA 94587.


Other situations. We also may disclose your information:

  • In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
  • When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our online Services’ terms and conditions or other agreements or policies.
  • In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Any third parties to whom we may disclose personal information may have their own privacy policies which describe how they use and disclose personal information. Those policies will govern use, handling, and disclosure of your personal information once we have shared it with those third parties as described in this Privacy Policy. If you want to learn more about their privacy practices, we encourage you to visit the websites of or to otherwise contact those third parties. Those entities or their servers may be located either inside or outside the United States.

Aggregated and non-personal information. We may share aggregated and non-personal information we collect under any of the above circumstances. This aggregated data does not contain any personal information. We may also share it with third parties to develop and deliver targeted advertising on our website, on websites of third parties, or by other means. We may combine non-personal information we collect with additional non-personal information collected from other sources. We also may share aggregated information with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis. For example, we may tell our advertisers the number of visitors to our online services and the most popular features or services accessed. This information does not contain any personal information and may be used to develop our online services content and services that we hope you and other users will find of interest and to target content and advertising.

Third-party websites

There are a number of places on our online services where you may click on a link to access other websites that do not operate under this Privacy Policy. For example, if you click on an advertisement or a link on our website, you may be taken to a website that we do not control. These third-party websites may independently solicit and collect information, including personal information, from you and, in some instances, provide us with information about your activities on those websites. We recommend that you consult the privacy statements of all third-party websites you visit by clicking on the “privacy” link typically located at the bottom of the web page you are visiting.

How you can access your information

If you have an online account with us, you have the ability to review and update your personal information online by logging into your account. You can also review and update your personal information by contacting us by phone or mail. More information about how to contact us is provided below.

If you have an online account with us, you also may choose to close your account at any time by contacting POTravelGear customer service. However, you can open a new account at any time. If you close your account, we may still retain certain information associated with your account for analytical purposes and record keeping integrity, as well as to prevent fraud, collect any fees owed, enforce our terms and conditions, take actions we deem necessary to protect the integrity of our online services or our users, or take other actions otherwise permitted by law. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties’ policies.

Your choices about collection and use of your information

  • You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our online services because such information may be required in order for you to register as a member; purchase products or services through our online services or by phone or fax; participate in a contest, promotion, survey, or sweepstakes; ask a question; or initiate other transactions on our website.
  • At any time you can choose to no longer receive commercial or promotional e-mails or newsletters from us. When your register or provide your e-mail address through our website, you will be given a choice as to whether you want to receive e-mail messages about special offers. You may modify your choice at any time. You also will be given the opportunity, in any commercial e-mail that we send to you, to opt out of receiving such messages in the future. It may take up to 10 days for us to process an opt-out request. We may send you other types of transactional and relationship e-mail communications, such as service announcements, administrative notices, and surveys, without offering you the opportunity to opt out of receiving them. Please note that changing information in your account, or otherwise opting out of receipt of promotional e-mail communications will only affect future activities or communications from us. If we have already provided your information to a third party before you have changed your preferences or updated your information, you may have to change your preferences directly with that third party.
  • Opt-out. If you do not wish to receive mailings from other companies or to have personal information shared with other companies, please contact us by phone, e-mail or mail.
  • Under our Do-Not-Call policy you may instruct us not to call you for marketing purposes by contacting POTravelGear customer service. We will implement your instructions within 30 days. We have policies and procedures in place and train our employees to honor your request. Please note that we may still need to call you for servicing or other non-marketing purposes.
    • Our company contact points:
      Phone: 1-510-569-7969
      E-mail: support@rdgconcessions.com
      Mail: RDG Concessions LLC
      Attn: Customer Service
      2104 Adams Ave
      San Leandro, CA 94577
  • California Residents:
    • If you are a resident of California, in addition to the rights set forth above, you have the right to request information from us regarding the manner in which we share certain categories of personal information with third parties for their direct marketing purposes. California law gives you the right to send us a request at a designated address to receive the following information:
      • the categories of information we disclosed to third parties for their direct marketing purposes during the preceding calendar year;
      • the names and addresses of the third parties that received that information; and
      • if the nature of the third party’s business cannot be determined from their name, examples of the products or services marketed.We may provide this information in a standardized format that is not specific to you. The designated e-mail address for these requests is support@rdgconcessions.com

How we protect your personal information

We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. For example, only authorized employees are permitted to access personal information, and they may do so only for permitted business functions. In addition, we use encryption in the transmission of your sensitive personal information between your system and ours, and we use firewalls to help prevent unauthorized persons from gaining access to your personal information.

We want you to feel confident using our website to transact business. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, searches, or other communications will always remain secure. Users should also take care with how they handle and disclose their personal information and should avoid sending personal information through insecure e-mail. Please refer to the Federal Trade Commission’s website at www.ftc.gov/bcp/menus/consumer/data.shtm for information about how to protect yourself against identity theft.

Product reviews

We may provide areas on our website where you can post reviews of products. Such postings are governed by our Terms of Use. In addition, such postings may appear on other websites or when searches are executed on the subject of your posting. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information. Once you have posted information, you will not be able to edit or delete such information.

Children’s privacy

Our Services are general audience services, and we do not knowingly collect personal information from children under the age of 13.

Visiting our websites from outside the United States

This Privacy Policy is intended to cover collection of information on our website from residents of the United States. If you are visiting our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. Please be assured that we seek to take reasonable steps to ensure that your privacy is protected. By using our website, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy.

No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of our website.

Changes to this Privacy Policy

We will occasionally update this Privacy Policy to reflect changes in our practices and services. When we post changes to this Privacy Policy, we will revise the “last updated” date at the top of this Privacy Policy. If we make any material changes in the way we collect, use, and/or share your personal information, we will notify you by sending an e-mail to the e-mail address you most recently provided us in your account, profile or registration (unless we do not have such an e-mail address), and/or by prominently posting notice of the changes on our website. We recommend that you check our website from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies.

Cookies & Web Beacons

A cookie is a small text file that is stored on a user’s computer or device for record-keeping purposes. Cookies can be either session cookies or persistent cookies. A session cookie expires when you close your browser and is used to make it easier for you to navigate our website. A persistent cookie remains on your hard drive or device for an extended period of time.

Through the use of a cookie, we also may automatically collect information about your online activity on our website, such as the web pages you visit, the links you click, and the searches you conduct on our website.

You may delete or decline cookies by changing your browser settings. (Click “Help” in the toolbar of most browsers for instructions.) If you do so, some of the features and services of our website may not function properly.

We may allow third parties, advertising companies, and ad networks, to display advertisements on our online services. These companies may use tracking technologies, such as cookies, to collect information about users who view or interact with their advertisements. Our website do not provide any personal information to these third parties, but they may collect information about where you, or others who are using your computer, saw and/or clicked on the advertisements they deliver, and possibly associate this information with your subsequent visits to the advertised websites. They also may combine this information with personal information they collect from you. The collection and use of that information is subject to the third party’s privacy policy. This information allows them to deliver targeted advertisements and gauge their effectiveness. Some of these third-party advertising companies may be advertising networks that are members of the Network Advertising Initiative, which offers a single location to opt out of ad targeting from member companies (www.networkadvertising.org).

Web Beacons

How to contact us

If you have any questions about this Privacy Policy or our information-handling practices, or if you would like to request information about our disclosure of personal information to third parties for their direct marketing purposes, please contact us by e-mail or postal mail as follows:

Privacy Contact:
RDG Concessions LLC
2104 Adams Ave
San Leandro, CA 94577
support@rdgconcessions.com

Terms of Use

Welcome to POTravelGear site. POTravelGear provides website and other electronic services subject to the conditions set out below (“Conditions”). By using and shopping via POTravelGear website, you accept these Conditions. In some instances, a particular product purchased through the POTravelGear may be subject to additional policies, guidelines, terms, and/or agreements (“Terms”). In the event that such Terms are inconsistent with these Conditions, the Terms shall govern.

Please read these Conditions carefully. If you do not wish to be bound by these Conditions, do not access or use the POTravelGear services.

Applicable Laws

POTravelGear makes no representation that content included in the POTravelGear website is appropriate or available for use in locations other than in the United States, and access to the POTravelGear website from territories where their content is illegal is prohibited. Those who choose to access the POTravelGear website from locations outside the United States do so on their own initiative and are responsible for compliance with applicable local laws. You may not use or export the content included in the POTravelGear website in violation of U.S. export laws and regulations.

Change of Terms

POTravelGear may, at its sole discretion, revise or add new terms to these Conditions from time to time without notice to you. Such revisions and additions shall be deemed effective immediately upon notice, which POTravelGear may give by any means, including, without limitation, by posting the revised Conditions on the POTravelGear website. You are responsible for reviewing the POTravelGear for any modifications to these Conditions that may affect your rights or obligations. Any access or use by you of the POTravelGear website after changes to these Conditions will constitute your acceptance of the revised terms.

Orders and Pricing

POTravelGear reserves the right to discontinue or change product specifications and prices without prior notice. Products are available while supplies last. Inadvertent errors in advertised prices are not binding on POTravelGear, and may be adjusted by POTravelGear any time. Your placing an order and your receipt of an order confirmation do not constitute final acceptance of an order. Certain information may need to be confirmed prior to accepting your order. Your order, or any portion thereof, may be declined even after your receipt of an order confirmation.

Content

Copyright in the documents and material on the POTravelGear website is owned by or licensed to POTravelGear. You are authorized to use this material only for personal, non-commercial purposes. You may download, print, and store copies of this material for your own personal, non-commercial use. The images of people or places displayed on the POTravelGear website are either the property of, or used with permission of, POTravelGear. The uses of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Conditions or specific permission is provided elsewhere on the POTravelGear website. Any unauthorized use of these images may violate copyright laws, trademark laws, the laws of privacy and publicity, and regulations and statutes governing communications. Nothing contained in the POTravelGear website should be construed as granting, by implication or otherwise, any license or right to use any trademark or service mark displayed on the POTravelGear website without the written permission of POTravelGear or any third party that may own such trademarks or service marks. POTravelGear will aggressively enforce its intellectual property rights to the fullest extent of the law.

Submissions

All information, ideas, suggestions, or other communications you transmit to POTravelGear concerning the materials contained in the POTravelGear website will be on a non-confidential and non-proprietary basis, subject to the provisions of our Privacy Policy, when relevant. POTravelGear and its parents, subsidiaries, and affiliates will be free to reproduce, use, disclose, and distribute such communications without limitation or obligation. You may also post reviews, comments, photos, and other content, provided that such content is not threatening, obscene, defamatory, an invasion of privacy, an infringement of intellectual property rights, or otherwise objectionable or likely to infringe upon the rights of third parties.

For all of the content that you post or submit to the POTravelGear website, you grant POTravelGear a perpetual, irrevocable, nonexclusive, royalty-free, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world through any media, including, but not limited to, the broadcast of such content on television. You grant POTravelGear and its sublicensees the right to use the name that you submit in connection with such content. You represent and warrant that you own or control all of the rights to the content that you submit, that the content is accurate, that use of the content you supply will not violate these Conditions and will not cause injury to any person or entity, and that you will indemnify POTravelGear for all claims resulting from any content that you supply. POTravelGear has the right but not the obligation to monitor any activity and to edit or remove any content. POTravelGear takes no responsibility and assumes no liability for any content posted by you or by any third party.

Links to Other Sites and Services

Links to other Internet sites and services operated by third parties, including POTravelGear vendors, do not constitute sponsorship, endorsement, or approval by POTravelGear of the content, policies, or practices of such linked sites or services POTravelGear is not responsible for the availability, content, security, policies, or practices of linked sites or services, including, without limitation, the accuracy of content on linked sites or services and the privacy policies and practices of linked sites and services.

Electronic Communications

When you access or use the POTravelGear website, send e-mails to POTravelGear, or receive electronic communications from POTravelGear, you are, and consent to, communicating with POTravelGear electronically. POTravelGear may communicate with you by e-mail or by posting notices on one or more of the POTravelGear website. You agree that all notices, disclosures, agreements, policies, and other communications that POTravelGear provides to you electronically satisfy any requirement that such communications be in writing.

Mobile Services

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THE MATERIAL CONTAINED IN THE POTRAVELGEAR HAS BEEN CHECKED FOR ACCURACY. HOWEVER, POTRAVELGEAR MAKES NO WARRANTIES OR REPRESENTATIONS AS TO SUCH MATERIAL’S ACCURACY, AND IT IS SUPPLIED WITHOUT ANY EXPRESSED OR IMPLIED WARRANTIES. WITHOUT LIMITING THE FOREGOING, EVERYTHING ON THE POTRAVELGEAR WEBSITE IS PROVIDED TO YOU “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

POTRAVELGEAR DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY PRODUCTS OR SERVICES OFFERED ON THE POTRAVELGEAR WEBSITE, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS DISCLAIMER DOES NOT APPLY TO ANY PRODUCT WARRANTY OFFERED BY THE PRODUCT’S MANUFACTURER.

UNDER NO CIRCUMSTANCES WILL POTRAVELGEAR OR ITS PARENTS, AFFILIATES, OR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE POTRAVELGEAR WEBSITE OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR OTHER DAMAGES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, INCLUDING NEGLIGENCE, ARISING IN ANY WAY OUT OF ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE POTRAVELGEAR WEBSITE OR ANY LINKED SERVICES OR ARISING OUT OF ITS CONTENTS OR ANY ERRORS OR OMISSIONS IN ITS CONTENTS, INCLUDING BUT NOT LIMITED TO LOST PROFITS, BUSINESS INTERRUPTION, OR LOSS OF PROGRAMS OR OTHER DATA ON COMPUTER SYSTEMS OR OTHERWISE, EVEN IF POTRAVELGEAR IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. POTRAVELGEAR DOES NOT WARRANT OR REPRESENT THAT YOUR ACCESS TO OR USE OF THE POTRAVELGEAR WEBSITE OR ANY LINKED SERVICES WILL BE INTERRUPTED OR FREE OF ERRORS OR OMISSIONS, THAT DEFECTS WILL BE CORRECTED, OR THAT THE POTRAVELGEAR WEBSITE OR ANY LINKED SERVICES IS FREE OF COMPUTER VIRUSES OR OTHER HARMFUL COMPONENTS.

UNDER NO CIRCUMSTANCES WILL POTRAVELGEAR OR ITS PARENTS, AFFILIATES, OR ANY OTHER PARTY OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE, OR OTHER DAMAGES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, INCLUDING NEGLIGENCE, ARISING IN ANY WAY FROM ANY PRODUCT OR SERVICE SOLD OR PROVIDED THROUGH THE POTRAVELGEAR WEBSITE, EVEN IF POTRAVELGEAR IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL POTRAVELGEAR’S LIABILITY BE GREATER THAN THE PRICE YOU PAID FOR THE PRODUCT OR SERVICE THAT IS THE BASIS FOR THE CLAIM.

Some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. You should check local laws for any restrictions or limitations regarding the exclusions of implied warranties.

Indemnification

You agree to defend, indemnify, and hold harmless POTravelGear and its parents, affiliates, and related entities and their respective directors, officers, employees, and agents from and against all claims, losses, damages, liabilities, and costs (including without limitation reasonable attorneys’ fees and court costs), arising out of or relating to your breach of these Conditions or your access to or use of the POTravelGear website.

Your Access to the POTravelGear Website

When you use the POTravelGear website, you agree to comply with all applicable laws, statutes, ordinances, and regulations regarding your use of, and purchase of products and services through, the POTravelGear website. You are responsible for maintaining the confidentiality of any passwords or usernames and for restricting access to your account, if any, and you agree to accept responsibility for all activities that occur under your account, username, or password. POTravelGear sells products, including children’s products, to adults only, who can purchase products with a credit card or other permitted payment method. If you are under 18, you may use the POTravelGear website only with the involvement of a parent or guardian. POTravelGear reserves the right, at its sole discretion, to refuse service, remove or edit content, cancel orders, or terminate accounts for the POTravelGear website. In the event that POTravelGear denies you access to the POTravelGear website, the provisions in these Conditions governing any copyright and other intellectual property rights, and the disclaimers, indemnities, and limitations of liabilities set forth in these Conditions shall survive such termination.

Copyright Infringement

In accordance with the Digital Millennium Copyright Act (“DMCA”), POTravelGear has designated an agent to receive notification of alleged copyright infringement occurring on the POTravelGear website:

  • DMCA Notification Agent
  • Attn: Legal Department
  • RDG Concessions LLC
  • 2104 Adams Ave
  • San Leandro, California 94577
  • E-mail: support@rdgconcessions.com

Contents of Notice

The DMCA requires that all notices of alleged copyright infringement be in writing. For POTravelGear to act on your notice, you must be authorized to enforce the copyrights that you allege have been infringed. When informing POTravelGear of an alleged copyright infringement, you should:

  1. Identify the copyrighted work that allegedly has been infringed. If multiple copyrighted works on a POTravelGear website are involved, please provide a representative list of such works on that POTravelGear website.
  2. Describe the material that is claimed to be infringing and provide sufficient information to permit POTravelGear to locate that material.
  3. Provide your contact information, including an address, telephone number, and, if available, an e-mail address.
  4. Certify or include a statement that you have a good-faith belief that the use of the copyright-protected material in the manner complained of is not authorized by the copyright owner, the owner’s agent, or law.
  5. Certify that the information that you have provided POTravelGear is accurate. You should attest under penalty of perjury that you are authorized to enforce the copyrights that you allege have been infringed.
  6. Include your physical or electronic signature.

POTravelGear may not be able to act on your complaint promptly or at all if you do not provide this information.

Miscellaneous

These Conditions contain the entire understanding of you and POTravelGear with respect to the subject matter hereof and supersedes all prior agreements and understandings between you and POTravelGear with respect to the subject matter hereof. The failure of POTravelGear at any time to enforce any of the provisions of these Conditions will not be deemed or construed to be a waiver of any such provisions, or in any way to affect the right of POTravelGear to thereafter enforce each and every provision of these Conditions. No waiver by POTravelGear of any breach of any provision of these Conditions will be construed or deemed to be a waiver of any other subsequent breach. If any provision of these Conditions is declared invalid or otherwise determined to be unenforceable for any reason, such provision will be deemed to be severable from the remaining provisions of these Conditions, which will otherwise remain in full force and effect. Provisions concerning your rights and obligations which by the content of the provision operate after termination or which are necessary to enforce any right will survive any termination or expiration of these Conditions. These Conditions will be governed by and construed in accordance with the internal laws of the State of California without regard to conflict of laws principles. Any suit brought under or in connection with these Conditions may be brought only in the courts of the State of California, Alameda County, or of the U.S. District Court, and POTravelGear and you consent to the personal jurisdiction and venue of such courts.